Privacy Policy
Effective Date: 1/1/2025

Echo Music School ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.echomusicschool.com, sign up for lessons, or opt in to receive text messages or other communications.

1. Information We Collect

We collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address.

  • Student Information: Name, age, instrument, skill level, schedule availability.

  • Payment Information: Billing name, card details, and billing address (collected via a secure third-party processor).

  • Communication Preferences: Opt-ins for email and SMS communications.

  • Automatically Collected Data: IP address, browser type, referring/exit pages, and usage data via cookies or analytics tools.

2. How We Use Your Information

We use the information collected for purposes including:

  • Scheduling and managing music lessons

  • Communicating via email, phone, or SMS about upcoming lessons or promotions

  • Sending important updates or changes to our services

  • Providing customer support

  • Improving our website and service offerings

  • Mobile information (including phone numbers and SMS opt-in status) will not be shared with third parties for marketing or promotional purposes under any circumstances.

  • We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

  • We have strict internal policies and access controls to prevent unauthorized sharing or disclosure of your information.

3. SMS Messaging

By providing your mobile number and opting in to receive text messages from Echo Music School, you agree to receive SMS messages, including reminders, scheduling updates, and promotional messages.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying “STOP” to any text message.

The types of messages sent include standard notifications about customer purchases or the customer’s relationship with the business, responses to customer questions and conversational messaging, and promotions of products or services. Message frequency and rates, as well as help and opt-out instructions, are disclosed at the point of opt-in.

4. Sharing Your Information

We do not sell, rent, or share your personal infomation with third parties for their own marketing purposes. We may share information with:

  • Service providers such as payment processors or scheduling platforms

  • Legal authorities when required by law

5. Data Security

We use commercially reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Choices

You can:

  • Opt out of SMS at any time by replying “STOP”

  • Opt out of email marketing by clicking “unsubscribe” in any email

  • Request access, update, or deletion of your data by contacting us at [Insert Contact Email]

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have collected such data without verification of parental consent, we will delete it promptly.

8. Updates to This Policy

We may update this policy from time to time. The most current version will always be posted on our website.

9. Contact Us

For help, reply HELP to any message or contact us at lessons@echomusicschool.com.

If you have questions about this Privacy Policy or your data, please contact:
Echo Music School
Email: lessons@echomusicschool.com
Phone: 407-501-5050
Website: www.echomusicschool.com